If you are unable to use Universityadmissions.se or eduID.se to log in to activate your userid or set a new password, you can receive a new one time passcode by presenting a valid ID at a number of places at the University:
As students, staff or others active at LU with a Swedish personal identity number, you can log in with your LU account and the one time passcode. Please note that the one time passcode is only valid for four hours after you received it.
If you do not have a Swedish personal identity number or is an external user, i. e. not a student, employee or otherwise active at Lund University, you will receive special instructions on the sheet with the one time passcode that you will receive. Please note that the one time passcode is only valid for four hours after you have received it.
If you do not have a Swedish personal identity number and cannot pick up a one time passcode in Lund, please contact the IT Service Desk at Lund University to get more help.
What is a valid ID for receiving a one-time password?
•National identity card issued within the EU, EEA or Switzerland
•Driving licence isued from 2013 (or later) within the EU, EEA or Switzerland
•Swedish driving licence
•Swedish Tax Agency identity card
•SIS-marked identity card issued by a Swedish bank or company
•Swedish national identity card issued by the Swedish police